Posted by:
Agnieszka Milbauer
We are thrilled to inform you that our Clinic has been recognised with the WhatClinic Patient Service Award 2023, our annual award based on patient ratings and reviews performance, from the worldwide healthcare search engine WhatClinic.
In 2023, over 8 million people visited WhatClinic’s search directory to find and compare clinics for treatments. Your Perfect Smile Dental & Implant Clinic is one of a few hundred clinics listed on the website that met the highest standards qualifying for the award.
“Thanks to your team’s commitment and dedication, Your Perfect Smile Dental & Implant Clinic holds a consistently high ServiceScore™, which measures the clinic’s commitment and performance to patient care throughout the whole year. This Award represents our emphasis on creating positive patient experiences throughout the entire journey”.
Dr Simon Milbauer stated:
“We are amazed to be recognised for our commitment to customer service. As a practice, we focus on everything we do and to receive such positive feedback from our patients is an amazing feeling….”
David Roe, WhatClinic’s CEO, congratulated Your Perfect Smile Dental & Implant and commented on the Award:
“The Patient Service Awards have now run for 13 years. For 2023, we have considered thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback, and more.
Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.”
About WhatClinic
WhatClinic is a health and beauty search engine site that lists over 70,000 clinics globally. In 2023, over 8 million people visited the website to find, compare and book appointments in clinics and practices across a wide range of medical treatments, including dentistry, medical aesthetics, plastic and bariatric surgery, hair transplant, fertility and more. WhatClinic’s mission is to connect patients with clinics they will love and give them access to all the information they need to make an informed choice, including price, availability, and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King and is in operation in over 135 countries.
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